E-Manual Support - Troubleshooting

Known Issues


  1. Always log in as an administrator when installing software/patches/codecs/updates.
  2. The "UNABLE TO SATISFY ALL PREREQUISITES" happens because you did not Log in as an administrator during installation and the installer could not access your computer correctly. By logging in as an administrator and installing again, the installer should prompt you for the installation of the .NET framework.
  3. If you cannot import/delete any files then check if you have the appropriate rights to READ/WRITE to the installed location folder (Default: C:\Program Filex (x86)\TQC\....
  4. Always keep in mind that the MS folder's structure is fixed and files outside of this structure will not be read by the software.